In this Privacy and Disclaimer Statement (‘statement’):
The Naala Djookan website means ‘www.naaladjookanhealingcentre.com.au’ and any Naala Djookan website accessed from that site.
User means a person who uses ‘www.naaladjookanhealingcentre.com.au’ or any Naala Djookan website accessed from that site.
This statement provides information regarding the use of the Naala Djookan website and the privacy of its users and their information. Naala Djookan values the privacy of its users and stakeholders and manages the privacy risks of the information it collects about them.
There are risks associated with the transmission of data through the internet. Users should make their own judgement of the potential risks when deciding to use the Naala Djookan website.
Collection and use of personal information
Naala Djookan collects information about its customers and stakeholders:
- In the performance of its services and functions;
- As required by law;
- Through correspondence, communication and service requests from customers and stakeholders; and
- Through online data and metadata collection.
Generally, when users submit information to Naala Djookan, Naala Djookan uses that information to respond to their correspondence or service request.
Site data collected
When visiting the Naala Djookan website, Naala Djookan logs a record of the user’s visit. Naala Djookan records this information:
- for statistical purposes;
- to monitor use of the Naala Djookan website;
- to discover what information is most and least used; and
- to customise the site for users.
The information logged when users access the Naala Djookan website includes:
- Details of the server and internet provider users are accessing the Naala Djookan website from;
- Details of user’s access of the Naala Djookan website;
- Details of the operating systems, devices and software used to access the Naala Djookan website;
- Details of the performance of user’s access of the Naala Djookan website; and
- Details of any other website, social media platform, code or link that directed the user to the Naala Djookan
Naala Djookan will not identify a user or their browsing activities except for in the following circumstances:
- to investigate improper use of the Naala Djookan Internet facility, a breach of the law, misconduct or corruption; or
- where requested by a law enforcement agency.
Protection, security and storage
Naala Djookan works actively to ensure that information about customers and stakeholders is stored securely and accessed for approved purposes only.
Disclosure of information to third parties
Naala Djookan will disclose customer and stakeholder information to third parties in the following circumstances:
- With the consent of the customer or stakeholder, express or implied;
- As required by law or in response to a request from an investigative authority;
- To complete the purpose or function for which the information was provided;
- To improve the purpose or function for which the information was provided;
- To customise content or measure effectiveness in conjunction with Naala Djookan’s digital advertising channels
- With government agencies and entities to improve the accuracy of customer information.
Cookies
Cookies are pieces of information or small files that the Naala Djookan website sends to a user’s hard drive to record a user’s preferences when browsing the Naala Djookan website.
A cookie may remain on a user’s computer after the Internet session finishes. The Naala Djookan website uses cookies for the following purposes:
- Security – to enable features that help detect security threats.
- Customisation – to recognise returning users for measurement purposes and to better customise content to user preferences.
- Verification – to verify users and tailor content for users who have an account or have logged into the Naala Djookan
- Digital marketing and functionality – to record how users navigate the Naala Djookan website, including page views and usage data, and to customise content and deliver relevant digital communications. Naala Djookan may use this data in conjunction with data received from other channels to share relevant advertisements.
Social media
Naala Djookan uses third party social media websites and applications to perform its functions.
Each individual social media site has their own privacy policies.
Google Analytics
Google Analytics and Google Optimize are services provided by Google, Inc. (Google).
Google Analytics uses cookies and tracking codes to help analyse how users use the Naala Djookan website. Google Optimize uses cookies to measure how different users respond to different content. The information generated is transmitted to and stored on servers in the United States.
Naala Djookan will use Google Analytics and Google Optimize information to:
- evaluate use of the Naala Djookan website and mobile site;
- receive reports for Naala Djookan on website activity; and
- provide other services relating to website activity and Internet usage.
Google has their own privacy policies.
Third party links
The Naala Djookan website contains links to third party websites. This statement does not apply if a user accesses a link and leaves the Naala Djookan website.
Naala Djookan is not responsible for services or information on third party websites.
Public internet services
Naala Djookan monitors the public’s use of its free Wi-Fi networks.
Naala Djookan will not identify a user or their browsing activities except for in the following circumstances:
- to investigate improper use of the Naala Djookan Internet facility, a breach of the law, misconduct or corruption; or
- where requested by a law enforcement agency.
Disclaimer
Naala Djookan attempts to ensure that the content presented on its website is accurate, current and reliable at the time it was created or last modified. To the extent permitted by law, Naala Djookan disclaims liability for users accessing the Naala Djookan website, including but not limited to:
- The accuracy of information on the Naala Djookan website;
- The appropriateness or functionality of services offered on the Naala Djookan website;
- Third party links;
- Any inability to access or use the Naala Djookan website or any part of it; and
- The use of automatic translation services to translate the Naala Djookan
Users must make their own enquiries and rely on their own decision making and professional advice in relation to information and services on the Naala Djookan website.
Copyright
All content that appears on the Naala Djookan website, including but not limited to website pages, documents, graphics, audio and video, is protected by the Copyright Act 1968 and is owned by Naala Djookan unless otherwise specified.
Further information
This privacy statement replaces all other privacy statements previously applicable from the date of this privacy statement’s first publication. Naala Djookan may revise this privacy statement and disclaimer at any time.
If users wish to clarify anything about this site or have concerns regarding privacy, please contact us.